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Case Studies
Every company's situation is unique. We analyze current
strategies and implement sustainable solutions which maximize
beneficial outcomes for our clients.
Case Studies
We analyze current strategies and implement solutions which utilize our innovation and human capital management
Banking Process Improvement
Kareem Phillip-Jackson
2 years ago

Through key interpretation of customer insights and a strong understanding of financial implications on KPIs, a process improvement for this bank led to a 45% lower churn rate and $4 million dollars in added annual profit.

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Human Capital Management Overhaul
Kareem Phillip-Jackson
2 years ago

What appeared to be a single issue of employee turnover for this finance management company proved to be a much more foundational concern of organizational strategy and planning which, when addressed, generated an increase in operational capacity and annual profit margins.

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Telecom Process Improvement
Kareem Phillip-Jackson
2 years ago

A thorough cross-analysis of company processes with a customer-centric approach to improvement led to a 27% cost remediation for this telecommunications company. By defining the value attached to every action of their service team, we helped save time, money and the damage of repeatedly disgruntled customers.

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