The sunset faded to twilight
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
The workforce remains the driving force behind a company’s ability to outpace the competition. It is important to have a mix of people
Key interpretation of customer insights and a strong understanding of financial implications on KPIs led to a 45% lower churn rate and $4M in added annual profit for this bank.
This company’s perceived employee turnover issue proved to be a much more foundational concern of organizational strategy and planning.
A thorough cross-analysis of company processes with a customer-centric approach to improvement led to a 27% cost remediation for this telecommunications company. By defining the value attached to every action of their service team, we helped save time, money and the damage of repeatedly disgruntled customers.